How to use this library
For each week, watch the demonstrations in order, pause and reproduce the steps with fictional data, complete the assignment, then attempt the knowledge quiz and submit the actual work for review. Video links open targeted YouTube searches rather than a guaranteed exact video; select the matching creator and title. Search results can change.
Certification rule: Courses reinforce practical mastery; they do not replace assignments. Some programs require subscriptions, payment, or financial aid. Completion certificates differ from professional certifications, and course names or availability may change.
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Week 01 · Executive assistant fundamentals
Learning targets: professionalism, confidentiality, anticipating needs.
Watch and reproduce
Certificate / structured course
Administrative Professional Foundations ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Write a role charter, confidentiality checklist, and escalation matrix.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 02 · Email management and prioritization
Learning targets: Outlook rules, action folders, response deadlines.
Watch and reproduce
Certificate / structured course
Work Smarter, Not Harder ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Triage 20 fictional messages, draft five replies, and identify five deadlines.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 03 · Executive calendar management
Learning targets: time zones, conflicts, meeting preparation.
Watch and reproduce
Certificate / structured course
Outlook Essential Training ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Build a five-day executive calendar with time zones, buffers, and no conflicts.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 04 · Travel planning and expense coordination
Learning targets: itineraries, approvals, disruptions.
Watch and reproduce
Certificate / structured course
Travel and Expense Management ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Create Chicago itinerary with two flight and hotel comparisons; do not purchase.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 05 · Excel fundamentals
Learning targets: tables, cell references, formatting, sorting.
Watch and reproduce
Certificate / structured course
Excel Skills for Business: Essentials ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Create a clean invoice register with filters, validation, and totals.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 06 · Excel formulas and lookups
Learning targets: IF, SUMIFS, XLOOKUP, COUNTIFS.
Watch and reproduce
Certificate / structured course
Excel Essential Training ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Use formulas to flag overdue invoices and match vendors across tables.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 07 · Excel reporting and dashboards
Learning targets: pivot tables, charts, QA.
Watch and reproduce
Certificate / structured course
Excel Skills for Business: Intermediate I ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Build a pivot-based three-property operations dashboard and verify totals.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 08 · Bookkeeping foundations
Learning targets: accounting equation, journal entries, reconciliation.
Watch and reproduce
Certificate / structured course
Intuit Academy Bookkeeping Professional Certificate ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Classify 25 transactions and reconcile a fictional bank statement.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 09 · Budgets and financial operations
Learning targets: variance, NOI, revenue, CapEx.
Watch and reproduce
Certificate / structured course
Financial Analysis and Modeling ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Write a variance memo explaining favorable and unfavorable deviations.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 10 · Accounts payable and receivable
Learning targets: invoice controls, approvals, aging.
Watch and reproduce
Certificate / structured course
Intuit Academy Bookkeeping Professional Certificate ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Prepare AP and AR aging reports; flag duplicates and missing approvals.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 11 · QuickBooks and ProAdvisor
Learning targets: bank feeds, chart of accounts, reconciliation.
Watch and reproduce
Certificate / structured course
QuickBooks ProAdvisor Academy — official ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Practice in approved demo/sample company; complete official training separately.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 12 · PowerPoint for executives
Learning targets: visual hierarchy, charts, storylining.
Watch and reproduce
Certificate / structured course
PowerPoint Essential Training ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Build a seven-slide board-style update with sourced, checked figures.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 13 · Executive communication
Learning targets: BLUF, meetings, presentations, feedback.
Watch and reproduce
Certificate / structured course
Improving Communication Skills ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Write a one-page briefing, take minutes, and deliver a five-minute update.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 14 · Project and multifamily coordination
Learning targets: task tracking, vendors, occupancy, escalation.
Watch and reproduce
Certificate / structured course
Google Project Management Professional Certificate ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Maintain a project tracker, vendor follow-up log, and weekly risk register.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Week 15 · Integrated executive assistant capstone
Learning targets: independent execution and professional judgment.
Watch and reproduce
Certificate / structured course
Review all earned certificates ↗Suggested reinforcement, not a mandatory prerequisite. Confirm current provider access, cost, and certificate eligibility.
Complete two unfamiliar simulations: inbox, calendar, travel, budget, slides, and briefing.
Supervisor check: accuracy, clarity, independent judgment, confidentiality, and correction of errors. Submit the actual work through the Academy portal.
Certification priorities
Core: Excel Skills for Business, Intuit bookkeeping fundamentals, QuickBooks ProAdvisor (through Intuit), PowerPoint, and business communication. Optional longer pathway: Google Project Management. Avoid pursuing multiple paid subscriptions solely to collect certificates; skill demonstrations and completed work take priority.
Recommended weekly verification
1. Explain concepts without notes. 2. Reproduce a video exercise. 3. Solve an unfamiliar scenario. 4. Submit the source file. 5. Discuss errors and resubmit corrections. 6. Repeat the skill two weeks later to check retention.
Business communication & property operations
Short, practical video topics to support everyday professional skills. Links open YouTube search results so Paula can select an appropriate lesson; they are not verified individual video lessons. Project coordination is a supporting skill within property management, not a separate specialization.
Professional email etiquette
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Phone etiquette and professional greetings
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Meeting etiquette and taking minutes
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Active listening and emotional intelligence
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Difficult conversations with residents and vendors
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Clear status updates and executive briefings
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Vendor follow-up and maintenance coordination
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Project tracking for property operations
Watch a lesson, then practice with fictional property-management scenarios.
Find video lessons ↗Practice assignments
Communication: Draft a courteous email to a vendor whose repair is delayed; role-play a phone call with a frustrated resident; write meeting minutes with action owners and due dates.
Property project coordination: Track a fictional unit-turn or maintenance project using a simple task list, deadlines, vendor dependencies, approved budget, and weekly status update. Escalate scope or cost changes rather than approving them independently.